Last Updated: March 2026
1. Introduction
FY BIOTECH (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.
This policy applies to all visitors, customers, and users of our website and services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect several types of information, including:
Personal Information
When you place an order, create an account, or contact us, we may collect:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Company or institution name
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Payment information (processed securely by third-party payment providers)
Order and Transaction Information
When purchasing laboratory kits or related products, we collect:
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Product selections
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Order history
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Shipping information
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Payment confirmation details
Technical and Usage Information
When you use our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages visited
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Date and time of visits
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Referring website
This data helps us improve website functionality and user experience.
3. How We Use Your Information
We use collected information for purposes including:
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Processing and fulfilling product orders
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Providing customer support
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Communicating order updates and shipping confirmations
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Improving our website and services
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Maintaining security and preventing fraud
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Complying with legal and regulatory requirements
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Sending relevant updates or announcements (if you opt in)
We do not sell or rent your personal information to third parties.
4. Sharing of Information
We may share your information with trusted third parties when necessary, including:
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Payment processors to securely process transactions
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Shipping carriers to deliver orders
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IT and hosting providers that operate our website infrastructure
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Professional service providers such as legal or accounting services
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Government or regulatory authorities when required by law
All third parties are expected to maintain appropriate confidentiality and data protection practices.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
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Improve website functionality
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Remember user preferences
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Analyze website traffic and performance
You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly without them.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, or alteration.
While we take security seriously, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only as long as necessary to:
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Fulfill business purposes
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Complete transactions
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Maintain legal or regulatory compliance
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Resolve disputes and enforce agreements
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any external sites they visit.
9. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your data (subject to legal obligations)
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Opt out of marketing communications
To exercise these rights, please contact us using the information below.
10. Children’s Privacy
Our website and products are intended for professional, institutional, or research use. We do not knowingly collect personal information from individuals under the age of 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of our website after changes indicates acceptance of the updated policy.
12. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
FY BIOTECH
Irvine, CA
Email: info@FYBiotech.com
Phone: 949-330-3333